OUR MISSIONFor more than a century, L’Oréal has devoted itself solely to one business: beauty. It is a business rich in meaning, as it enables all individuals to express their personalities, gain self-confidence and open up to others. Beauty is a language. L’Oréal has set itself the mission of offering all women and men worldwide the best of cosmetics innovation in terms of quality, efficacy and safety. It pursues this goal by meeting the infinite diversity of beauty needs and desires all over the world. Beauty is universal. Since its creation by a researcher, the group has been pushing back the frontiers of knowledge. Its unique Research arm enables it to continually explore new territories and invent the products of the future, while drawing inspiration from beauty rituals the world over. Beauty is a science. Providing access to products that enhance well-being, mobilising its innovative strength to preserve the beauty of the planet and supporting local communities. These are exacting challenges, which are a source of inspiration and creativity for L’Oréal. Beauty is a commitment. By drawing on the diversity of its teams, and the richness and the complementarity of its brand portfolio, L’Oréal has made the universalisation of beauty its project for the years to come. L’Oréal, offering beauty for all.
OUR AMBITIONOur ambition for the coming years is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires. Beauty for all, beauty for each individual At L’Oréal, we are convinced that there is no single and unique model of beauty, but an infinite diversity of forms of beauty, linked to periods, cultures, history and personalities… To draw ever greater numbers of women and men to use our products means reaching out to extremely diverse populations with a vision of universalising beauty. In our view, to universalise does not mean to impose uniformity, but on the contrary, to be inspired by diversity to innovate. Observe local beauty customs At the heart of this project, our Research and Innovation reinvents itself to create cosmetics products adapted to the immense diversity of the world. In each region of the globe, we have set up Research platforms, true centres of expertise, designed with tailor-made beauty in mind. These research poles invent new products that can become worldwide successes. This is a real turning point in the way we think about Innovation. Facilitating access to cosmetics products In a market undergoing substantial transformations, L’Oréal takes steps forward each year to make the best in beauty available to everyone. With a portfolio of 27 international brands and an organisational structure based on distribution channels, we have the ambition to meet the needs of every consumer according to his or her habits and lifestyle. In its own way, L’Oréal is thus pushing back boundaries and taking up the challenge of increasingly accessible innovation. To accelerate the regionalisation of our expertise To win over another one billion consumers around the world is an ambitious project that motivates all our teams. An economic but also human adventure, which requires the rapid deployment of our forces and an accelerated transformation of the company in every field, including Research, manufacturing, marketing, sales, human relations and administrative teams… This major project is also an opportunity for innovation and progress to build the L’Oréal of tomorrow.
OUR VALUES AND ETHICAL PRINCIPLES
Passion, Innovation, Entrepreneurial spirit, Open-mindedness, quest for Excellence: Our values are embedded in L’Oréal’s genetic code. They continue to this day to express themselves in the daily actions of all our teams across the globe.
Our ethical principles are Integrity, Respect, Courage and Transparency. They shape our culture, underpin our reputation, and must be known and recognised by all L’Oréal employees.